Bluestone Awarded 5 Star

Less than a year after welcoming its first guests, Bluestone has become the first and only holiday village in Wales to attain five-star status.

 

A five-star grading means ‘exceptional, with a degree of luxury’.

 

William McNamara, Chief Executive of Bluestone, said: “I am delighted that we have attained five-star status. It’s a welcome acknowledgement of the quality of our accommodation and facilities, but I feel that, above all, it’s acknowledgement of how superbly our staff have performed, sometimes in difficult circumstances.

 

“The determination of our staff to provide the highest standards of customer service has been a constant theme in the feedback we have received since opening. That determination is stronger now than ever, and it will ensure that Bluestone will be what we always wanted it to be – an icon for Wales.”

 

Because there has never been anything like Bluestone in Wales, Visit Wales – the governmental body overseeing tourism in the principality – developed a new grading category, based on criteria used by the other assessing bodies (Visit England, Visit Scotland and the AA).

 

The announcement that Bluestone had made the five-star grade was made by Heritage Minister Alun Ffred Jones, when he visited Bluestone during Wales Tourism Week.

 

The Minister, said: “This is a great way for Bluestone to start the Easter season and I wish them every success for the future.

“Quality is key if tourism in Wales is going to weather the current economic storm. We have seen time and again that people are willing to pay and travel for quality, and as people’s purse strings tighten they want to feel reassured that when they’re booking a holiday they’re having the best quality possible for their money.”

 

 

Pictured: Bluestone Chief Executive William McNamara and Heritage Minister Alun Ffred Jones