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Safety Measures: The Resort

Our beautiful resort is a place for families, friends, and loved ones to enjoy spending time together. In our world of a "new normal" there have been some changes made and measures introduced to make sure we all enjoy ourselves, safely.


2021 Closure

Bluestone is closed temporarily until 12th February 2021 and as Welsh Government restrictions are updated with only weeks - and sometimes - days notice, we currently cannot confirm all restrictions that will be in place when we reopen. However, please find changes that we have made to create a safe and secure experience at the resort.



Health and Safety Measures


We will be asking all guests to maintain social distancing when they are on the resort, as they would when outside it. It remains a regulatory requirement and we’ll be putting up friendly reminders in the form of notice boards, floor markings, and other indicators, to help. As ever, this is an everchanging situation and we’ll do our best to keep guests up-to-date when we have guidance from the Welsh Government regarding specific areas of the resort. It is important that guests also stay up-to-date with the latest information and guidance.

For those on the resort, Guest Services can offer you help or assistance in any areas you are unsure about. 


Changes on Resort


The Land Train

Unfortunately, the Land Train is not be running, due to guidance around public transport in Wales. But, don't worry! You can still easily get around the resort by bike and buggies, which are available for hire.


Card Payments

We won't be accepting cash at the resort during your stay. All transactions will be done via card payment and please be aware that there are no longer cash machines on the resort.


Day Guests

So we can monitor who is on the resort, and ensure adequate social distancing, we will not be permitting day visitors to Bluestone until further notice.


Access to Resort

Guests will still be able to arrive at the resort from 11 am on arrival day and stay until 3 pm on departure day. This, as with all our measures, will be monitored and may be subject to change.


Resort Areas


We will confirm closer to the reopening date, what individual outlets will be open to guests. We can confirm that the Adventure Centre is indefinitely closed. 



Get In Touch

If you couldn't find everything you needed then try our safety measures FAQs, with all the answers to the questions other guests have asked us. If not get in touch with us and we'll do our best to help.


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