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Safety Measures: The Resort

Our beautiful resort is a place for families, friends, and loved ones to enjoy spending time together. In our world of a "new normal" there have been some changes made and measures introduced to make sure we all enjoy ourselves, safely.

 

We're Open!

Bluestone is open once more and we can't wait until you're here again, enjoying amazing adventures at our wonderful Pembrokeshire resort. We're following guidance from the Welsh Government about what we can and can't currently offer you and on this page, you can find all the latest information.
This information is what's currently available on the resort, but we know restrictions are subject to change and sometimes at short notice. Please be aware when planning for your break, and if you are looking for more specific information, contact us directly.

 

Resort Areas: Latest Update (26/03/2021)

 

What's Open

Serendome

You can enjoy quality family time under the UK's biggest umbrella this Easter, where you'll find Water Play, Sand Play, and an array of food outlets (takeaway only). 

Playgrounds

Outdoor play areas, including the Village playground, Tree Tots Treehouse, Water Play, and Sand Play, will all be open for children to enjoy. 

Nature Trails and Cycle Routes

The Nature Trail, and cycle and walking routes through our wonderful resort will be open for you to enjoy. Spring is a great time to get outdoors and enjoy the beauty of nature, so make sure you take full advantage of the countryside around Bluestone.

Food and Beverage

While dine-in options aren't currently permitted, we are pleased to say all of our food and drink outlets will be open for either takeaway or delivery.

In the Village, Ty Coffi will be open for delicious takeaway coffees and snacks as well as The Chippy food truck which will be dishing up the classic seaside favourite once again. Our legendary Camp Smokey in the Steep Ravine and our outlets across the Serendome will also be open for takeaway food and drinks.

The Knights Tafarn, Oak Tee Restaurant, and Farmhouse Gill will be open for delivery only. allowing you to enjoy restaurant-quality food in the comfort of your accommodation. For more information about our delivery service and health and safety measures regarding eating at the resort, please visit our dedicated page.

The Well Spa Retreat

You can now look forward to some rest and relaxation in our oasis of tranquility! The Well Spa is open for select treatments during breaks, book yours now! 

Newton Stores

Our village shop will be open and fully stocked for all your essential items. Our other retail outlets including the Emporium and Giftorium will be closed in line with Government rules and regulations.

 

What's Closed

 

Blue Lagoon Water Park

Sadly, due to Welsh Government restrictions, we won't be able to open our wonderful water park on the 29th March 2021. We will keep you informed when we know more. 

Dine-in Restaurants

Dining inside in restaurants currently isn't allowed in Wales, however, as soon as guidance changes, we will update you. You can still enjoy delicious dishes from our on resort outlets, with takeaway and delivery options.

 

Activities Available

After carefully reviewing the new Welsh Government guidelines for outdoor activities issued today, we’re excited to confirm that we are able to offer a select list of activities.

Initially, the activities are only available for under-18s and if you decided to book any of the activities, please read the information about age limits and parent accompaniment carefully.

Activities

Star Catcher: 6 to 17 years (inclusive), parent to accompany 1:1 to view outside the barrier. 

Wacky Racers: 4 to 17 years (inclusive), parent to accompany 1:1 for assistance only. 

Sky Walk Mini:  3 years to under 7 years (inclusive), parent to accompany 1:1. 

Sky Wires: 8 years to 17 years (inclusive), unaccompanied session, parents can view from below. 

Woodland Warriors: 8 to 17 years (inclusive), parent to accompany 1:1 to view but unable to participate. 

Archery: 10 to 17 years (inclusive), parental supervision on a 1:1 basis to mentor but unable to take part. 

Axe Throwing: 10 to 17 years (inclusive), parental supervision on a 1:1 basis to mentor but unable to take part. 

Nature Art:  4 to 7 years (inclusive), parental supervision not required. 

4x4 Offroad Ranger: 6 to 10 years (inclusive), No parental supervision 

 

How to book 

All these activities are now available to book via Plan Your Stay, which also has all the relevant health and safety information.  

If you were already booked onto a session, and are in the correct age group, then your activity will go ahead as usual. All other activities and all adult activities will be refunded in full and you will be contacted by us directly shortly. 

For any questions or queries about the activities please get in touch with our Reservations Team via reservations@bluestonewales.com, or speak to Guest Services when you arrive at Bluestone. 

 

Myths and Legends Festival

The Myths and Legends Festival will be going ahead, however with restrictions in place. Find out what you can enjoy when you return to the resort on our main page, here.

 

 

Health and Safety Measures

 

We will be asking all guests to maintain social distancing when they are on the resort, as they would when outside it. It remains a regulatory requirement and we’ll be putting up friendly reminders in the form of notice boards, floor markings, and other indicators, to help. As ever, this is an everchanging situation and we’ll do our best to keep guests up-to-date when we have guidance from the Welsh Government regarding specific areas of the resort. It is important that guests also stay up-to-date with the latest information and guidance.

For those on the resort, Guest Services can offer you help or assistance in any areas you are unsure about. 

 

Changes on Resort

 

The Land Train

Unfortunately, the Land Train is not be running, due to guidance around public transport in Wales. But, don't worry! You can still easily get around the resort by bike and buggies, which are available for hire.

 

Card Payments

We won't be accepting cash at the resort during your stay. All transactions will be done via card payment and please be aware that there are no longer cash machines on the resort.

 

Day Guests

So we can monitor who is on the resort, and ensure adequate social distancing, we will not be permitting day visitors to Bluestone until further notice.

 

Access to Resort

Guests will still be able to arrive at the resort from 11 am on arrival day and stay until 3 pm on departure day. This, as with all our measures, will be monitored and may be subject to change.

 

 

Get In Touch

If you couldn't find everything you needed then try our safety measures FAQs, with all the answers to the questions other guests have asked us. If not get in touch with us and we'll do our best to help.

 

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