Woman smiling
Woman smiling

Guest Services

Our Guest Services Officers are your first point of contact to assist with any questions or queries you may have during your break.

You can find them in our resort outlets or reach them by telephone at 01834 862148.

Guest Services Team

Our Guest Services Officers are on hand to ensure you have a magical stay with us.

Family Walk Round The Lake

Let us Help

Our friendly team of Officers are always happy to assist with any queries you may have throughout your stay. Need help choosing one of our adrenaline-filled activities? Unsure of where to grab a bite to eat? Guest Services offer advice and recommendations to ensure you get the most out of your Bluestone break!

Two Guest Services Staff

Find Guest Services

If you need help booking an activity, a table at one of our restaurants, or if you have any questions or concerns, you can find our Guest Services Team in The Hive, The Serendome, The Booking Office and Bike and Buggy Hire.

Man smiling

Get in Touch

Not at your lodge or out exploring Pembrokeshire? No problem: you can contact the Guest Services Team via the contact number on the back of your key card ( 01834 862148 ). Opening hours are provided in your Digital Welcome Pack on arrival.

Helpful Information

Family With Young Children At The Lake in summer

Any Questions?

Find all our frequently asked questions here.

Any Questions
Bluestone Resort Aerial

Find Your Way

Bluestone maps and resort trails can be found here.

Maps