PRP Training Boosts Housekeepers Skills

Housekeeping staff at Bluestone National Park Resort near Narberth have achieved additional qualifications and skills through work-based learning provided by PRP Training.

Members of the luxury short break destination’s housekeeping team have achieved a City and Guilds Level 2 Certificate in Hospitality and Catering Principles.

They have also improved skills through the Welsh Government’s Essential Skills in the Workplace Programme (ESiW), which develops skills in communication and application of numbers.

“It’s vitally important for all our staff to undertake continuous skills development and training,” said Melanie Thompson, Training and Development Manager at Bluestone.

“We place a great deal of emphasis and investment into this to ensure the standards our guests' expectations are exceeded and that our employees have the opportunity to develop their skills and abilities as well as providing opportunities for progression within the business.”

PRP Training delivered the qualifications, which are part-financed by the European Social Fund through the Welsh Government.

“Primarily focusing on housekeeping, the qualification recognises the competence and responsibilities within a housekeeping environment,” said Stuart Allen of PRP Training.

"Work-based qualifications enable individuals to fit learning around work, learning is based on the individual’s employment. It’s a great way to gain a nationally recognized qualification. We would like to congratulate the housekeeping team on their achievement.”

The training and qualification focused on key responsibilities, including maintaining a safe, hygienic, and secure working environment, working effectively as part of a hospitality team,  cleaning and servicing a range of housekeeping areas.

PRP Training has supported over 100 staff at Bluestone in a range of qualifications, including customer service, catering, sales, and administration.

Find out more about our Housekeeping team and the benefits of working as part of this growing team at Bluestone, here.



Notes to the Editor

Bluestone is a luxury short break holiday destination situated in the spectacular Pembrokeshire Coast National Park in West Wales with a strong sustainable and environmental ethos.

Opened in July 2008, Bluestone sits within 500 acres of countryside and woods near Narberth and close to the coastal town of Tenby. It comprises nearly 300 luxury timber lodges, cottages, and studio apartments surrounding a private village.

Among its attractions are the Blue Lagoon water park and Adventure Centre, which are open to day visitors, the award-winning Well Spa and its thermal and treatment rooms, the Steep Ravine with high ropes and zip wire, and the Tournamnent Field, with everything from a giant catapult to archery and crossbow action.

Bluestone offers a wide range of activities for all ages and abilities, including archery, laser clay-shooting, bushcraft, a high ropes course, Woodland Warriors laser combat game, and a breathtaking nature trail.

Environmental responsibility is central to the Bluestone ethos and shapes every aspect of it. From the use of natural, sustainable materials wherever possible, to solar-heated water in the lodges, and a unique biomass energy centre that provides carbon-neutral heat for Blue Lagoon and the Adventure Centre.

In 2012 and 2013, Bluestone was accredited with Level Five of the prestigious Welsh Government-backed Green Dragon Award for its environmental work on a day-to-day basis.

Bluestone has won numerous national and regional environmental and sustainable awards, including the coveted Management for Resource Efficiency Premier Award in the Business Commitment to the Environment Awards. It has also been awarded nationally and regionally in the Business in the Community’s Awards for Excellence.

In July 2012 Bluestone was awarded the British Venture Capital Association’s UK Community and Environmental Award in London.

Bluestone currently employs over 500 people and continues to recruit. The company is committed to recruiting local people to fill its vacancies, as far as possible.

Bluestone currently employs nearly 400 people in year-round posts and continues to recruit. The company is committed to recruiting local people to fill its vacancies, as far as possible.